Practice

Three places money moves. Two disciplines underneath.

Each area stands alone as a mandate. Most books need more than one, and the sequence usually reveals itself in the first four weeks.

01

Acquisition economics

Pay for booked accounts, not leads.

What it moves →
02

Underwriting & credit risk

Approve more of the right customers.

What it moves →
03

Portfolio management & customer value

The book you already own is the cheapest growth.

What it moves →
04

Decision economics & risk-based pricing

NPV · pricing · test & learnWhat it moves →
05

Decisioning infrastructure & applied AI

data · models · executionWhat it moves →
01

Acquisition economics

Pay for booked accounts, not leads.

Channel design and economics. Pay-for-performance structures for DSAs, brokers and digital partners, built so payout tracks credit quality rather than application volume. Pre-qualification and lead scoring at the top of the funnel, so acquisition spend follows applicants you will actually approve. Full-funnel attribution from spend through to a performing account.

What it moves
  • Cost per booked, performing account
  • Approval rate by paid channel
  • Channel contribution after loss
  • Spend on unapprovable volume
02

Underwriting & credit risk

Approve more of the customers you are declining for the wrong reasons.

Credit policy design and rebuild. Application and behavioural scorecard development and validation. Cash-flow underwriting on open-finance data for thin-file and new-to-credit segments. Independent assessment of bureau performance on a genuinely forward-looking application population. Portfolio diagnostics and vintage analysis.

What it moves
  • Approval rate at constant loss
  • Forward-looking discrimination
  • Loss rate by vintage and segment
  • Size of addressable population
03

Portfolio management & customer value

The book you already own is the cheapest growth available to you.

Line increase and decrease programmes run continuously against risk and utilisation rather than as an annual exercise. Proactive repricing. Activation and utilisation campaigns for dormant and low-engagement accounts. Retention and offer design against customer lifetime value. Attrition propensity modelling. Collections strategy driven by propensity to pay and to cure rather than days-past-due bands alone.

What it moves
  • Incremental balances per programme
  • Activation and utilisation rate
  • Attrition in the profitable decile
  • Roll rates and cost to collect
04

Decision economics & risk-based pricing

Value the decision before you make it.

NPV models for account-level decisioning, applied at origination, at limit and pricing decisions, at retention offers and at portfolio interventions. Risk-based pricing frameworks that move the institution away from a single aggregate price. Champion-challenger design and test-and-learn measurement architecture — including the governance that lets a test run long enough to produce a meaningful result.

What it moves
  • NPV per account decision
  • Margin at constant volume
  • Decisions valued, not ruled
  • Learning per test cycle
05

Decisioning infrastructure & applied AI

A policy you can change in a week, not a quarter.

Decision engine selection, specification and implementation oversight. Open finance integration and the attribute layer that turns raw transaction data into decision-ready variables. Portfolio execution capability. Model deployment, monitoring and refresh. AI applied where it earns its place — income verification, document intelligence, credit operations, collections treatment, agent assist, underwriting automation.

AI is a tool. Credit economics is the discipline.

What it moves
  • Time to change a credit policy
  • Straight-through processing rate
  • Model refresh cycle time
  • Cost to serve per application
Engagements

Scoped, time-boxed, answerable to a number.

See engagements